Privacy policy
Section 1 - Collection of Your Information
Upon making a purchase in our store, as part of the transaction process, we gather the personal details you provide us, such as your name, address, and email.
Additionally, while browsing our store, we automatically receive your computer’s internet protocol (IP) address to acquire information assisting us in understanding your browser and operating system.
If applicable, with your consent, we may send you emails about our store, new products, and updates.
Section 2 - Consent
How do we obtain your consent?
When you furnish us with personal information for a transaction, credit card verification, order placement, or delivery arrangement, you imply consent for us to collect and use it solely for that specific purpose. For any secondary purposes, such as marketing, we'll either directly request your express consent or provide you the choice to decline.
How can you withdraw your consent?
If you decide to change your mind after opting in, you can withdraw your consent for us to contact you or for the continuous collection, usage, or disclosure of your information at any time by contacting us at sales@grassmatsco.co.uk.
Section 3 - Disclosure
We may disclose your personal information if required by law or if you breach our Terms of Service.
Payment:
When utilizing a direct payment gateway for your purchase, please note that our website does not store any credit card information. It's encrypted via Payment Card Industry Data Security Standard (PCI-DSS) and retained only as long as necessary to fulfill your purchase. All payment gateways adhere to PCI-DSS standards.
Section 5 - Third-Party Services
Third-party providers used by us will use your information only to the extent necessary for providing their services. However, some providers may have their privacy policies governing the information they require for purchase-related transactions. We encourage you to review their policies to understand how they handle your data, especially if they operate in different jurisdictions.
Upon leaving our site or redirecting to a third-party website or application, this Privacy Policy no longer applies.
Links:
Clicking on links in our store may redirect you to external sites. We're not accountable for the privacy practices of such sites and advise reviewing their privacy statements.
Google Analytics:
Our store utilizes Google Analytics to comprehend site visitors and the pages viewed.
Section 6 - Security
We employ industry best practices and reasonable precautions to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. Your credit card information, if provided, is encrypted using SSL technology and stored using AES-256 encryption.
Section 8 - Age of Consent
By using our site, you confirm that you're of legal age in your state or province of residence. If you're the age of majority and provide consent for any minor dependents to use this site, you represent their consent as well.
Section 9 - Changes to This Privacy Policy
We reserve the right to modify this policy at any time. Changes take immediate effect upon posting on the website. Material changes will be notified to you, ensuring awareness of collected information, its usage, and any disclosures. If our store merges with another company, your information might be transferred to facilitate ongoing services.
TCPA Compliance:
Text Marketing and Notifications:
By providing your phone number during checkout or subscribing, you agree to receive text notifications (e.g., order updates, abandoned cart reminders) and marketing offers. Consent isn't obligatory for purchases. To unsubscribe, reply with STOP or use the provided unsubscribe link within messages.
GDPR Compliance:
Text Marketing Terms and Conditions:
By opting-in, you permit receiving text notifications and marketing messages. Your data might be shared with our SMS platform located in the EU for message delivery. To unsubscribe, reply with STOP or use the unsubscribe link. Alternative opt-out methods won't be deemed reasonable.
Short Code Version: Text Marketing & Notifications When you subscribe to our text marketing notifications, you agree to receive automated marketing messages and shopping cart reminders at the provided phone number. We identify abandoned carts by using a cookie and verifying if the user has previously opted in for text marketing. Consent is not mandatory for purchases. To unsubscribe, reply STOP. For assistance, reply HELP. Standard message and data rates may apply. If you wish to opt out, send STOP, CANCEL, QUIT, END, or UNSUBSCRIBE to any message received from us. You might receive a confirmation text upon unsubscribing. Note that sending alternative unsubscribe requests, such as emails, calls, or using different words, may not be considered reasonable means to unsubscribe. By opting in, expect occasional texts related to Text Alerts, Surveys, Welcome messages, Customer win-backs, Text Campaigns, Giveaways, Flash Sales, and Upsells. For devices without MMS support, we'll send SMS instead and exclude the image. The opt-out process will also be in the form of a standard text message (SMS). Carriers (AT&T, T-Mobile, Verizon, Sprint, Rogers, MetroPCS, etc.) are not accountable for undelivered or delayed messages.
For any inquiries or actions regarding your personal information, reach out to our Privacy Compliance Officer at:
Grass Mats Co
VAT No: GB987256073
Company Number: 07000887
UNIT 1B, THE SUMMIT MANCHESTER ROAD BURNLEY, BB9 7HL
Email: sales@grassmatsco.co.uk
Call Us: +44 1282 270214
Mon - Fri: 08:30 - 17:00